ORDERING
Products and online case ordering
Who can purchase from Apollo Distributors?
Apollo Distributors is designed for professional business buyers, including salons, spas, beauty retailers, resellers, multi-location operators and distributors.
Which sell units are available online?
Product pages identify the available sell unit and case-pack information. Case products can be purchased online, and any Each or Pack options are clearly labelled.
Where can I view all available products?
Use the Products menu or Shop All page to browse the current Apollo Distributors catalog and professional categories.
Can I place a standard case order online?
When online purchasing is available for a product, you can select it through the product page and complete the normal cart and checkout process.
VOLUME BUYING
Mixed pallets and high-volume orders
How do I request pallet pricing?
Use the Request Pallet Pricing page and include your business details, product names, estimated pallet quantity and complete shipping address.
Can I request a mixed-product pallet?
You can submit a mixed-product requirement for review. List each requested product and requested quantity so the wholesale team can understand the proposed mix.
What information should a volume request include?
Include the business name, buyer contact, product list, estimated product quantities, expected pallets and complete shipping address, plus any timing context.
Does submitting a quote request guarantee inventory or pricing?
No. A request provides the details needed for review; availability, applicable pricing and next steps must be confirmed by the wholesale team.
SHIPPING
Delivery and receiving
Where does Apollo Distributors fulfill orders from?
Apollo Distributors is based in Houston, Texas and supports professional buyers across the United States.
How are shipping costs determined?
Shipping depends on the products, order quantity, shipment format and destination. Pallet inquiries should include an accurate delivery ZIP for planning.
What should I provide for a pallet delivery?
Provide a complete commercial delivery address, destination ZIP, receiving contact and any known restrictions that may affect freight delivery.
Can I ask a shipping question before ordering?
Yes. Use Contact for general shipping questions or Request Pallet Pricing when the question depends on specific products and quantities.
SUPPORT
Getting the right help
Should I use Contact or Request Pallet Pricing?
Use Contact for general product, website, existing-order or shipping questions. Use Request Pallet Pricing for mixed-product, pallet and high-volume requirements.
How can I make my inquiry easier to review?
Send one complete message with accurate business details, product names, quantities and destination information rather than several partial requests.
Does Apollo Distributors serve recurring business needs?
Professional buyers may describe recurring or multi-location requirements in their inquiry so the team understands the broader purchasing context.
STILL NEED HELP?